For the first time, Albertans can access information on more than 30 social based assistance programs and more than 100 services by visiting a single website or calling just one phone number. Information includes services related to: career and training, income support, disabilities, seniors, homelessness, abuse and bullying, children and youth, and making life decisions such as personal directives. Albertans can also estimate their potential eligibility and obtain referral information.
At the same time, government has established several pilot projects to test approaches to improving in-person service delivery.
It is important to note that Albertans can still access services in person the same way they always have.
Government, non-profit and private sector staff will also benefit from the Alberta Supports website and contact centre. By consolidating program information, staff will be able to focus more on what they do best – providing effective solutions for the Albertans they serve.
The Alberta Supports website is online at www.albertasupports.ca, and the contact centre toll-free number is 1-877-644-9992. In Edmonton, call 780-644-9992.
For more information, read the news release at www.seniors.alberta.ca/albertasupports. If you have a website, we encourage you to link to www.albertasupports.ca and to share information about this initiative with Albertans connected with your organization.
Robert Bhatia, Deputy Minister
Seniors and Community Supports
Shirley Howe, Deputy Minister
Employment and Immigration
Steve MacDonald, Deputy Minister
Children and Youth Services
Marcia Nelson, Deputy Minister
Housing and Urban Affairs